What's the biggest communication problem in your workplace? Below is a list of 56 problems identified by people at work. Your assessment will capture the frequency of different types of communication problems you observe in your workplace. When you finish and hit ‘Submit’ you will see a summary of the best solution to your most frequent workplace communication problem, telling you how to use one or more of The Four Conversations to make some positive changes and maybe even turn things around.
An Administrative Assistant told us, “I spent 15 minutes answering these questions and realized that I could improve communication in my whole office just by changing one thing about the way I interact with bosses and staff. I double-checked my idea by re-taking the Personal Communication Assessment, and sure enough, if I could change one thing in my own communication it would make a difference. So I did it – and in less than two weeks we noticed people acting friendlier and being more productive. I told my boss about it, but the fun part is that nobody else knows how it happened except me!”
A department manager said, “I took this quiz and realized I needed all my staff to do it too. They did it, and then we put our answers together to get a good look at the different challenges we face. We picked the most frequently seen problem and began to implement the ideas for improvement that day. We noticed a difference before the week was out, and by the next meeting we were looking to tackle our second-biggest challenge.”
P.S. However many of the 56 workplace communication issues you check as happening where you work, don’t worry. Small changes in communication can make a very big difference in your interactions with co-workers.
SCORING: Please indicate, for any of the following actions, behaviors, or situations that you observe or encounter at your place of work,“How often do you observe or experience each item occurring in your workplace?”