To achieve greatness, start where you are, use what you have, do what you can.
~ Arthur Ashe, professional tennis player and recipient of the Presidential Medal of Freedom.
Developed and used with thousands of executives, managers, and MBA students, these assessments can help you see where and how to improve specific communication practices for greater productivity and effectiveness. Many people find it useful to revisit the assessments as a way of marking their progress.
The Free Workplace Assessment is for individuals who want to know the strengths and weaknesses of the productive communication skills they see in their workplace. The assessment consists of 56 statements that describe a range of situations that are likely to compromise people’s effectiveness. The survey allows you to identify which workplace issues you observe most frequently. You will receive feedback on the workplace situations you see most often, as well as some recommendations for altering workplace communications to reduce or eliminate the three most frequent problem areas. Workplace issues are grouped into 8 categories:
- Lateness – People are waiting for work results or for people to show up;
- Poor work quality – Work is incomplete, inaccurate, or not well done;
- Difficult people – Some people are consistently hard to work with;
- Lack of teamwork – People are not working together or not helping each other;
- Poor planning and workload overwhelm – There is too much work and/or too little time to do it;
- Insufficient resources and support – People don’t have what’s needed to do the work properly;
- Lack of accountability – People don’t “own” their jobs and agreements; and
- Incomplete conversations – Problems and projects linger without resolution.
The (subscription) Group Workplace Assessment uses the same survey as the Workplace Communication Assessment outlined above, but can be summarized in a way that allows you to see the totals for responses from a group. This comes in two types of subscription, especially useful for: Managers who want to see which aspects of their department or team’s communication can most readily be improved; and for Consultants to scan multiple client organizations or groups to discover where certain types of workplace problems are occurring and where communications can be upgraded (or other solutions applied).
Individual survey responses for the Group Workplace Assessment are added together to present an overview of the department or organization while preserving the confidentiality of individual responses. You will see the specific kinds of problems the people in your organization say are their biggest communication challenges, and you will receive recommendations on how to impact the most frequently occurring issues.
A Case Study
- The Problem – and a Free Personal Assessment
- The Recommendations Report and a Group Workplace Assessment
- The Survey: Invitations and Results
- Sharing the Results and Holding Regional Meetings
- The All-Region Meeting: Implementation and Impact
- Problems and Solutions
You can purchase a private URL linking you and your group members to a Group Workplace Assessment that allows you to identify the frequency of specific workplace issues and categories with recommendations for improving communication practices that will reduce or eliminate the most frequently occurring problem situations in each area.
If you would like to speak with someone about any of the Group Assessments, please provide days and times when you are available for a phone conversation. If outside the United States, please provide your Skype id. Thank you!