Online Course

Success in work and life requires the ability to get results through others.  Whether it is your boss, a colleague, your spouse, your children, or a neighbor, your ability to produce results with them impacts the quality of your life. The primary tool you have for accomplishing these results is conversation.  Yet, as you have no doubt noticed, our conversations don’t always get us the results we want, expect, or hoped for. This course can change that. After years of working with executives, managers, project managers, master black belts, and employees at all levels from Fortune 500 companies, government agencies, hospitals, and not-for-profit organizations, both in the classroom and at their places of employment, we have distilled the critical elements for producing results to four conversations in our award winning book, The Four Conversations: Daily Communication that Get Results.  Previously available only to our MBA and executive education students at Ohio State and to our clients, we are now making the same training available to you through the eight session online course – The Four Conversations Online Course, but for only a fraction of the cost.  In this course, you will learn such things as:

  • your personal communication practices and how to improve the ones you want to improve
  • which types of conversations actually slow things down and undermine effective working relations
  • how the four productive conversations work and when to use them to get the results you want and need from others
  • how to overcome barriers to your personal success and accomplishment such as others submitting things late, giving you poor quality work, or being uncooperative
  • that how you talk matters and that you can be more successful and effective by making a few changes in your current pattern of communication

Our students and clients report that their use of The Four Conversations has a significant positive impact on their communications and effectiveness with others, leading to greater confidence, satisfaction, and success at both work and home.  In fact, we have had numerous managers who have taken our training for work tell us it was also very beneficial in their personal lives. Want a preview of the course?  Here are clips presenting topics covered in the course. In this video, Jeffrey discusses with a group of executives in an executive education program how important talk is not only in organizations, but in life in general.  In it, he makes the point that how we talk impacts not only our relationships, but the results we are able to produce with people. (3 min, 23 sec)

In this video, Jeffrey provides an overview of The Four Conversations to a group of executives and managers in COSI, a science and technology center in Columbus, OH.  This video provides an overall picture of The Four Conversations and its value. (4 min, 46 sec)

The Four Conversations Online Course is comprised of seven short videos, each of which explores one element for increasing your communication effectiveness at work and in life.  We recommend that you watch all seven videos in order (about an 90 minutes total) so that you have a complete understanding of the four different conversations and how they contribute to greater success at work. After completing the Online Course, you can explore any one or all of the four conversations in greater depth in our  Explore in Depth area.

The OnLine Course is divided into seven sessions:

Session 1: An Introduction to More Effective Communication (16 min, 41 sec):  An introduction to the barriers and challenges that limit our success at work and to the four productive conversations that can reduce and remove these barriers.

Session 2: Some Conversations Slow Things Down (11 min, 2 sec): There is lots of talking in organizations, but much of it actually slows things down.  This video identifies the key types of conversations that slow things down so that we might avoid them in the future.

Session 3: Initiative Conversations (11 min, 36 sec):  How we propose new ideas to people makes a big difference in whether they are accepted.  This video explores Initiative Conversations which are key to successfully introducing new ideas or changes to others.

Session 4: Understanding Conversations(11 min, 14 sec):  Understanding Conversations are key to getting people involved and engaged in the things that need to be accomplished.  This video examines the appropriate use of Understanding Conversations and how to avoid the “trap of understanding”.

Session 5: Performance Conversations (12 min, 52 sec):  If you are interested in getting people to do things for you, then Performance Conversations are key.  These are the only conversations that reliably get people into action and they are the key to increasing your success at work.

Session 6: Closure Conversations (12 min, 51 sec): Building trust, accountability, and strong working relationships are key to success at work.  Closure Conversations are key to obtaining each of these outcomes.

Session 7: Using The Four Conversations (13 min, 19 sec):  Learning to use The Four Conversations completely and appropriately can have a substantial impact on your personal success at work.  This video provides some examples of that success.

Act Today

Pay just $49.99 for The Four Conversations Online Course. Participants in our live programs pay five to ten times this amount.  Your purchase entitles you to two year access to the Online Course. While totaling just 90 minutes, this course explores barriers to communication and how to overcome them using the Four Conversations. People state that using the Four Conversations has restored productivity, relatedness and satisfaction to their workplace and home.

We offer a no questions asked money back guarantee.  If for any reason you are not completely satisfied with your purchase, we will refund every cent of your $49.99. Purchase The Four Conversations Online Course today and begin the path to greater personal and professional success and accomplishment immediately!