Group Workplace Assessments

The Group Workplace Assessments allow you see what the people in your workplace have to say about the quality and effectiveness of the work habits and communications they experience on a daily basis. You will also learn which of these common workplace issues are the most challenging for your group members:

  • Lateness – People having to wait for work results, or wait for people to show up;
  • Poor work quality – Tasks or processes are not well done, incomplete, or inaccurate;
  • Difficult people – Some people being consistently hard to work with;
  • Lack of teamwork – People not working together or helping each other;
  • Poor planning and workload overwhelm – Too much work to do in too little time;
  • Insufficient resources and support – Not having what’s needed to do the work properly;
  • Lack of accountability – People not “owning” their jobs or honoring their agreements; and
  • Incomplete conversations – Problems and projects lingering without resolution.

Each survey results report includes recommendations on how to reduce or eliminate the most bothersome workplace issues by making just a few simple changes in communication. Some examples may include ways to:

  • Make clearer requests and agreements;
  • Follow up in the right way with the right people at the right times;
  • Discuss new projects early to clarify changes in work assignments and communications; or
  • Debrief and close out projects before launching new ones.

Many organizations have used this diagnostic tool to define and resolve issues that were thought to be chronic. When you purchase your private URL, you and your group members will be able to take the 56-question Group Workplace Assessment, have the results analyzed, and see the rankings of the workplace issues – from the most frequent to the least. These issues are associated with unclear or incomplete communications, so the recommendations for simple changes will help people to reduce those problems quickly.

Order the Group Workplace Assessment subscription that works for your needs and get your password to access the Group Communication Analysis Report. Start enhancing your organizations effectiveness today.

Group Workplace Assessment Subscriptions

  • Do you want to increase the productivity of your team or workgroup? The Manager Subscription is for you. 
  • Are you looking for a diagnostic tool to quickly pinpoint critical productivity issues for your clients? You want the Consultant Subscription.

Dashboard

Unique URL

Monitor Participation

Download Results

Group Workplace Assessment: How It Works

A Group Workplace Assessment gives you one unique URL for the Manager Subscription or five unique URLs for the Consultant Subscription. Each URL allows all the people in a group – whether team, department, or whole organization – to take a private Group Workplace Assessment. Their responses will be added together, giving you a group profile of what they say are the biggest challenges they see at work. Here are the steps:

  1. Purchase a subscription. You will receive your own private URL link to access the 56-question survey as well as instructions on how to facilitate the Assessment process.
  2. Set up your dashboard. Then you can log in to your own dashboard, see your exclusive Group Workplace Assessment, and get the URL that you will put in your email to group members, so they can participate in the Group Workplace Assessment.
  3. Plan and prepare your Assessment schedule and communications. Determine the schedule to start and end the Assessment survey, and for any pre-Assessment and post-Assessment meetings (whether live or by video/phone lines) that will support participation. You can customize the sample “Launch Email” included in your instructions by adding the group’s URL and assessment schedule.

    NOTE: Individual responses to the 56 questions will be added to the summary Results Report for the group, while maintaining individual confidentiality. At the same time, when participants have completed their surveys, each one will receive feedback on their own individual responses, including recommendations for altering their own workplace communications.  This has been found to be useful for engaging people in Assessment discussions and communication changes.

  4. Launch your Group Workplace Assessment. To start the survey, send out the “Launch Email”. You will be able to monitor participation, because to submit their survey, people are required to enter their email address. You will not, however, be able to see who said what. As the deadline approaches, you can send out reminders to nudge those people who have not yet responded to take the survey and identify the workplace issues they see most often.
  5. After the deadline. After your deadline date, you can go to your private dashboard URL and download the Results Report, which will be summarized into a group “profile” showing the group-averaged answers to each of the 56 questions, rank-ordered by frequency. This report also includes recommendations on how to improve communication to reduce or eliminate the three most frequent workplace problems.

The two most valuable aspects of the Group Workplace Assessment are the impacts it has on both individuals and on the group. First, individuals will be looking at various workplace issues and identifying which ones they see and don’t see. Few employees have the opportunity to be so objective about those issues, much less to have an opportunity to discuss and resolve them. Also, receiving individual feedback is helpful too, as they realize they are not powerless in the matter of workplace quality and effectiveness.

Second, group discussion of the issues that challenge workplace effectiveness are a step toward improving workplace communication. Sharing the Results Report with a group let’s everyone see – and discuss – the ways to alter specific communication practices. Seeing objective feedback on a group’s strengths, weaknesses, and suggestions for change will open new ideas to improve communication in small ways that have a big impact.

Set Up Your Manager Subscription

Purchase the Manager subscription:

  1. As a confirmation of your purchase, you will receive email instructions on creating your account with a Username and Password, and a link to the instruction page to help you start planning how and when your Assessment will take place.
  2. Also, once your order is placed, we will create your own unique dashboard for managing your Group Workplace Assessment.  Login information will be sent to you when your dashboard is ready, typically within 24 hours.

Set up your dashboard: 

  1. After you receive your Manager Subscription login URL, you can access your unique and private dashboard.
  • Go to your login page and log in.  You will be on the Home Page of your dashboard, displaying your first and last name.
  • Your instructions tell you about other icons on that page, including how to change the name of your survey.
  1. Click on the “Our Assessment” button in the upper right corner to see the Workplace Assessment survey that is exclusive to your group. At the top left of your group’s Assessment survey, in the address bar, you will see the “Group Member URL”.  This is the URL you will send to each member of your group, so they can access and complete their own Workplace Group Assessment.

Plan and prepare your Assessment schedule and communications: 

  1. Determine the best time to perform the Group Workplace Assessment, including:
  • When the URL linking to the Assessment will be released to your group to begin the survey;
  • What the “deadline” will be for all Assessment responses to be submitted; and
  • Whether – and when – you will host Pre-Assessment Meeting(s) to discuss and prepare for the survey, and/or Post-Assessment Meeting(s) to review the Assessment results and recommendations.
  • If you do plan to have such meetings, schedule and arrange meeting date(s), time(s) and location(s) – or video/phone lines – for the group to get together for Workplace Assessment discussion, Q&A, and planning for the implementation of any recommended changes.
  1. Customize your “launch email” to group members. In your set of instructions, you will have a sample email to customize:
  • Add the group’s unique Assessment URL;
  • Say why this Assessment is important for the group;
  • Specify the survey Start date, the End date (by when their responses are due), and any Pre-Assessment and Post-Assessment Meeting date(s);
  • Tell group members about the requirement for each participant to use their work email address to have their results included in the totals.   Include an assurance of confidentiality for their responses, which will not be associated with their emails.

NOTE: When participants have completed their surveys, each person will receive feedback on their own responses, including recommendations for altering their own individual workplace communications. At the same time, their responses to the 56 questions will also be added to the summary data for the group. This has been found to be useful for engaging people in discussions and in changing some communication habits.

Launch your Group Workplace Assessment:

  1. Send out your customized “launch email”, including the URL link to the Assessment, the survey schedule, and assurance of confidentiality.
  2. Monitor participation – check to see how participation is progressing by clicking on the “Our Responses” button on your dashboard to see how many responses have been submitted so far.
  • You can also total the responses across a row or scroll to the bottom of the page and download the Email list to see how many responses have been submitted.

NOTE: Do not click the “Clear Record” button and erase the data until you have received and downloaded the Results Report for your group. Deleted data cannot be recovered.

  1. To get a higher response rate, send an email to remind group members of the importance of the survey and the due-date for responses.

After the deadline: 

  1. Download your Results Report. This Excel spreadsheet shows each person’s submission (identified only by a “User number”, with no personal identifier).
  • The Results Report ranks the workplace issues observed by group members, from the most frequent to the least frequently observed.
  • You will see the total points and the average score for each issue, from “Frequently” (5 points) down to “Never” (1 point).
  • You will also see recommendations in the Results Report on how you can address the three most frequently observed issues in the group’s workplace.
  1. Send out the final Results Report to all participants, with a request that they review the results and recommendations as a group prior to a Post-Assessment meeting.
  2. Confirm the schedule of Post-Assessment meetings to discuss the Workplace Assessment Results Report, including its Recommendations.
  3. Share and discuss the results & recommendations. For best outcomes:
  • Collect ideas – by email before the meeting(s) or in the meeting(s) itself – about which issues are most bothersome, which sub-groups could test certain Recommendations, and other ideas to reduce or eliminate select issues;
  • Review the “How to Implement Communication Changes”; and
  • Decide whether to schedule a follow-up Assessment to observe changes in workplace communications.

NOTE: If you want to re-use your Assessment URL to determine your progress and changes, you can remove the data by clicking on the Clear Record button. This allows you to re-use the URL again during your 90-day subscription.

Set Up Your Consultant Subscription

Purchase the Consultant subscription:

  1. As a confirmation of your purchase, you will receive email instructions on creating your account with a Username and Password, and a link to the instruction page to help you start planning how and when your Assessment will take place.
  2. Also, once your order is placed, we will create your own unique dashboards for managing your Group Workplace Assessments.  Login information will be sent to you when your dashboards are ready, typically within 24 hours.

Set up your dashboard(s):

  1. After you receive your Consultant Subscription login URL, you can access your unique and private dashboards. Go to your login page and log in. Your instructions tell you about the icons on that page.
  2. Select the name(s) for the group(s) that will be participating in the Workplace Assessment survey. The names you assign to each group will appear on the survey they will access.  For each group:
  • Click on the “Our Assessment” button in the upper right corner to see the Workplace Assessment survey that is exclusive to that group.   At the top left of that survey, in the address bar, you will see the “Group Member URL”.  This is the URL you will send to the members of that group, so they can access and complete their own Workplace Group Assessment.

Plan and prepare each group’s Assessment schedule and communications – For each group: 

  1. Determine the best time to perform the Group Workplace Assessment, including:
  • When the URL linking to the Assessment will be released to each group to begin the survey;
  • What the “deadline” will be for all Assessment responses to be submitted; and
  • Whether – and when – you will host Pre-Assessment Meeting(s) to discuss and prepare for the survey, and/or Post-Assessment Meeting(s) to review the Assessment results and recommendations.
  • If you do plan to have such meetings, schedule and arrange meeting date(s), time(s) and location(s) – or video/phone lines – for the group to get together for Workplace Assessment discussion, Q&A, and planning for the implementation of any recommended changes.
  1. Customize your “launch email” to group members. In your set of instructions, you will have a sample email to customize:
  • Add the group’s unique Assessment URL;
  • Say why this Assessment is important for the group;
  • Specify the survey Start date, the End date (by when their responses are due), and any Pre-Assessment and Post-Assessment Meeting date(s);
  • Tell group members about the requirement for each participant to use their work email address to have their results included in the totals. Include an assurance of confidentiality for their responses, which will not be associated with their emails.

NOTE: When participants have completed their surveys, each person will receive feedback on their own responses, including recommendations for altering their own individual workplace communications. At the same time, their responses to the 56 questions will also be added to the summary data for the group. This has been found to be useful for engaging people in discussions and in changing some communication habits.

Launch your Group Workplace Assessment – For each group:

  1. Send out your customized “launch email”, including the URL link to the Assessment, the survey schedule, and assurance of confidentiality.
  2. Monitor participation – check to see how participation is progressing by clicking on the “Our Responses” button on your dashboard to see how many responses have been submitted so far.
  • You can also total the responses across a row or scroll to the bottom of the page and download the Email list to see how many responses have been submitted.

NOTE: Do not click the “Clear Record” button and erase the data until you have received and downloaded the Results Report for your group. Deleted data cannot be recovered.

  1. To get a higher response rate, send an email to remind group members of the importance of the survey and the due-date for responses.

After the deadline – For each group:

  1. Download your Results Report. This Excel spreadsheet shows each person’s submission (identified only by a “User number”, with no personal identifier).
  • The Results Report ranks the workplace issues observed by group members, from the most frequent to the least frequently observed.
  • You will see the total points and the average score for each issue, from “Frequently” (5 points) down to “Never” (1 point).
  • You will also see recommendations in the Results Report, on how you can address the three most frequently observed issues in the group’s workplace.
  1. Send out the final Results Report to all participants, with a request that they review the results and recommendations prior to a Post-Assessment meeting.
  2. Confirm the schedule of Post-Assessment meetings to discuss the Workplace Assessment Results Report, including its Recommendations.
  3. Share and discuss the results & recommendations. For best outcomes:
  • Collect ideas – by email before the meeting(s) or in the meeting(s) itself – about which issues are most bothersome, which sub-groups could test certain Recommendations, and other ideas to reduce or eliminate select issues;
  • Review the “How to Implement Communication Changes”; and
  • Decide whether to schedule a follow-up Assessment to observe changes in workplace communications.

NOTE: If you want to re-use an Assessment URL to determine your progress and changes, you can remove the data by clicking on the Clear Record button. This allows you to re-use the URL again during your 1-year subscription.

If you would like to speak with someone about any of the Group Assessments, please provide days and times when you are available for a phone conversation. If outside the United States, please provide your Skype id. Thank you!

* indicates required field

Order The Book

Awarded Best Management Book by 800 CEO-READ
Rated the #5 Best Business Book by The Globe and Mail (Canada)
Order it today.