Two people this week have complained to me about someone else’s failure to do something. One was Dan, a mid-level manager, who felt that another mid-level manager should have informed him of a decision she made. “She should have known it would create problems for our service team”, he said. “Why didn’t she call me to […]
About Laurie Ford
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I took my ideas about an online conversation for “Management is Missing” into several meetings over coffee and lunch in the past 10 days. I had lunch with a man who develops websites: he liked the Performance Circle idea, and we sketched out some thoughts on how to have the kind of interactive discussion I’m […]
I led a program recently for project managers and saw their biggest challenge is that most people don’t see the “bigger picture” when they are at work on a project – or any work assignment, for that matter. Most of us tend to focus on what’s in front of us (the desktop, both computer and […]