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The Future of Work – It’s Not All Bad News

Two new views on how to organize workers and give them more opportunities for independent thinking and innovation are summarized in two articles – and these ideas are beginning to change workplaces. Especially as more workers are working at home, the idea of having them operate as “responsible adults” (as one article says) is changing the work of managers. We hope they are listening.

Management for Accomplishment, 1-2-3: Here is Step Three

All three steps – Alignment OF the people, Production BY the people, and Accomplishment FOR the people – are needed for effective management. Drop out one step and you are likely to diminish or prevent the alignment, the productivity, and the accomplishment. Management isn’t difficult when you break it down to what you want: the people engaged in their work, the job done well, and the real-world satisfaction for all in its accomplishment.

Management for Accomplishment, 1-2-3: Here is Step Two

Step Two in “Managing for Accomplishment” is Managing for Production: setting up the structures and agreements that establish (a) success metrics, (b) a workable performance network (you’ll learn what that is if you don’t already know) and (c) agreements for coordination and communication in that network. Without this, production is delayed due to missteps – the reason so many projects exceed their timelines.

What to Manage: Workers? Or the Links Between Them?

Good management practices are a path to better organization performance. One important practice is getting feedback on the success of a team’s products, services and communications to others inside the organization and outside it too. Feedback is a valuable performance resource: how else will we know if our groups are performing well?

One Management Trainer’s Advice – and Why I Think He’s Wrong

I’ve been clearing out – very slowly – the client files from my career as a management consultant. I found some notes on what one workshop leader – I’ll call him Alex – said about “how to be a good manager”, and as you’ll see below, I didn’t agree with him on several of his […]

A Close-Up Look at Micro-Management

I didn’t know what a micro-manager really was until I got one of my own. My sympathies to the oppressed. Most work – whether producing products, serving customers and/or delivering communications – requires thought and attention, and is best with an occasional dose of creativity and innovation. A micro-manager can quash all that by dictating every move. If you think you might be suppressing your people this way, have a talk with them to find out what changes they would like to see.

Managing Performance – From a Distance

Managers are familiar with their own “performance circle” for getting their Departmental or Group goals accomplished. If their “goal team” is now scattered, with members working in different places or at different times, it is time to train those people to see what a manager sees.