Understanding is a two-way street. If you want me to “understand” your expectations, you’ll need to hear me out on what it would take to put them into action. We both get to talk, and we both have to listen. This is an Understanding Conversation.
About Laurie Ford
This author has yet to write their bio.Meanwhile lets just say that we are proud Laurie Ford contributed a whooping 141 entries.
Entries by Laurie Ford
Ever heard of an “existence system”? Well, you probably have one – it’s what you use to keep your Do-List(s) and relate them to your calendar. Here are some thoughts from a contractor we know who has a bulging Do-List, a full calendar, and has managed to stay sane and happy. Interested?
Is “management” purely a people-skill? Or are there specific tasks and responsibilities that come with the job of being a manager?
A woman who had been waiting for an executive in another department to make a budget decision finally stopped waiting and… communicated productively. Good work, Kelly!
Don’t just assume your Boss(es) want one kind of work from you. Three kinds of performance – Doing, Done, and Delivered – deserve to be clarified.
Resistance to change – or to anything – is only effective if you focus on producing a specific intended result + talk about it with people who can alter the path toward accomplishing it. Otherwise, take a deep breath and let it go.
Which conversations do Leaders use most? Which ones do Managers use most? Hmmm. I think I see which ones I need to practice!
A change agent I know learned something important about the role of dialogue: it’s best to discuss the change plan with employees before the change is launched. He paid a price for that lesson, but he won’t repeat it.
How I learned that talking about management is boring. And now I’m more determined than ever to get a little more respect for managers!
We have explanations for why other people behave the way they do, but sometimes we can have a conversation that creates a new possibility for them. Connecting to a vision or goal can make all the difference.