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A program director in one of the colleges here at Ohio State is paying the price for not having the appropriate conversations with his boss, the dean of the college. Kevin, as director of programs, is responsible for admissions into the undergraduate and graduate programs in his college. In a recent conversation, he pointed out that Continue reading The Missing Conversation(s)  Closure conversations are one of the most powerful conversations you can use. I want to share an email from a former MBA student that illustrates just what impact a closure conversation can have. She writes: Professor Ford, I had to write to you and let you know I had the most incredible closure conversation today. Yesterday, I Continue reading Closure Conversation Saves Dog and Home How do you get credibility when you don’t already have it, particularly when you are new to a group? One way is to use a closure conversation. One function of a closure conversation is to acknowledge the facts of a situation. In this case, it is used to let other people know that you know Continue reading Use A Closure Conversation to Gain Credibility Laurie and I traveled to New York in January to receive the Best Book in Management for 2009 Award from 800 CEO READ. We met most of the other award winning authors including Roger Nierenberg, author of Maestro: A Surprising Story about Leading by Listening; Chris Brogan and Julien Smith, authors of Trust Agents: Using Continue reading The Four Conversations Wins Award |
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