Almost every HR initiative begins with a Needs Assessment. One HR training specialist announced to a group of manufacturing Operations Managers, “Our most important deliverable to you is the Needs Assessment.” The Operations Managers hooted. “We don’t need your needs assessment! We just need you to train our operators to use the equipment without breaking […]
About Laurie Ford
This author has yet to write their bio.Meanwhile lets just say that we are proud Laurie Ford contributed a whooping 139 entries.
Entries by Laurie Ford
Who really supports the Supervisor-level in an organization? There is rarely a structure that provides them with assistance, coaching, or development – and that is standard organization-wide. One Manager is testing an idea to put her Communication Assessment results to work for her Supervisors.
When you make a change in one part of an organization, it vibrates through the rest of the organization in different ways. We tried tackling it with a communication survey and identified the two biggest problems.
Management. What do you manage? What is “performance”? How do you improve it? You already know the answers – you do it all the time.
Difficult people – is it about personality, or about the results they do (or don’t ) produce. Here is one manager’s solution to dealing with “difficulties” between people in the workplace.
Three ingredients of an apology: For what? To whom? Own it!
An article reporting on the Workforce Purpose Index findings says that companies with purpose-driven employees have better growth in revenue. Their study found “three factors that contribute to an employee feeling like they have purpose at work: Independence; Influence when it comes to decision-making; and Recognition for their work. How do you get those things […]
Productivity is a big deal – the idea is to produce good hourly output at work, especially if you want to get a raise. An article (Why Your Facebook Habit At Work Makes Economists Worry) says that some people want to blame employees who are using social media for the recent drop in productivity. Another theory […]
Did you ever see the TV show “Restaurant Impossible”? An hour of interesting communication that saves a restaurant and sometimes saves a family too. But my favorite moment is at the very end, when the show is over, and some guy – while they are turning off the final credits – says “That’s done!” He has […]
A friend of mine is an accountant for a yoga-fitness studio, and last week he told me his studio owner is a “micro-manager”. I asked him what he meant – here’s what he said: “Patty is our studio owner who sometimes drops in on a yoga class, and if she thinks a student is doing a pose incorrectly, she will interrupt […]