Difficult people – is it about personality, or about the results they do (or don’t ) produce. Here is one manager’s solution to dealing with “difficulties” between people in the workplace.
About Laurie Ford
This author has yet to write their bio.Meanwhile lets just say that we are proud Laurie Ford contributed a whooping 135 entries.
Entries by Laurie Ford
Three ingredients of an apology: For what? To whom? Own it!
An article reporting on the Workforce Purpose Index findings says that companies with purpose-driven employees have better growth in revenue. Their study found “three factors that contribute to an employee feeling like they have purpose at work: Independence; Influence when it comes to decision-making; and Recognition for their work. How do you get those things […]
Productivity is a big deal – the idea is to produce good hourly output at work, especially if you want to get a raise. An article (Why Your Facebook Habit At Work Makes Economists Worry) says that some people want to blame employees who are using social media for the recent drop in productivity. Another theory […]
Did you ever see the TV show “Restaurant Impossible”? An hour of interesting communication that saves a restaurant and sometimes saves a family too. But my favorite moment is at the very end, when the show is over, and some guy – while they are turning off the final credits – says “That’s done!” He has […]
A friend of mine is an accountant for a yoga-fitness studio, and last week he told me his studio owner is a “micro-manager”. I asked him what he meant – here’s what he said: “Patty is our studio owner who sometimes drops in on a yoga class, and if she thinks a student is doing a pose incorrectly, she will interrupt […]
Myers-Briggs is the “world’s most widely used personality test” and “the gold standard of psychological assessments”, says a Washington Post article. The article mentions government agencies and corporations that use the test, but then goes on to say that “the test is highly questioned by the scientific community” and that it’s not clear organizations should […]
The Marketplace newsletter has an answer for a question I hadn’t thought to ask: “Why are workers less productive?” It seems the output produced for each hour of labor worked (aka non-farm business productivity) dropped in the second quarter of 2015. It’s the third quarter in a row with a decline in US labor productivity. Innovations like smartphones and 3D printing […]
There is much talk right now about Yahoo’s demise as an independent company. The Economist said the failure was due, first of all, to “a chronic lack of focus”, never deciding if it was a media company or a technology company. NPR’s “Morning Edition” said Ms. Mayer, the CEO, treated Yahoo more like a think-tank than […]
Reggie started with a serious performance problem in his department. He said his staff was “under-performing”, and he was insistent that I find out what the problem was and “fix it”. So I did. The problem was Reggie. He was a technical whiz, but not a very good manager. Here’s what I mean: He was […]