Entries by Laurie Ford

Hold Your Seat: Dialogue Is 2-Way

The understanding conversation is the one that some senior-level managers and executives dislike. A VP in a financial firm once asked me, “Why should I ask people who work for me to give me input on a plan? Won’t they think I don’t know what I’m doing?” The difficulty is that it is a dialogue, […]

You’re Asking Me to Do Something?

Shawna has been a senior manager in a state government agency for years, and confessed that the people in her department seem to ignore many of their assignments and her requests for them to produce results. “In fact, it seems like they don’t even hear me.” She was right: they weren’t listening. “They don’t take […]

New Initiative – Identify my Performance Circle

I led a program recently for project managers and saw their biggest challenge is that most people don’t see the “bigger picture” when they are at work on a project – or any work assignment, for that matter. Most of us tend to focus on what’s in front of us (the desktop, both computer and […]