The July 10 issue of Dilbert (shown below) provides an excellent example of two types of unproductive talk: gossip and complaining. Disparagingly talk about the work of others is gossip and contributes to animosity, bad feelings, and conflict. Complaining (also known as BMW = bitching, moaning, and whining) is a morale killer and contributes to dissatisfaction, anger and frustration, and a sense of helplessness. Dogbert is wrong, we don’t need more practice with either of these.
http://www.usingthefourconversations.com/wp-content/uploads/2014/11/TFCbanner.png 0 0 Jeffrey http://www.usingthefourconversations.com/wp-content/uploads/2014/11/TFCbanner.png Jeffrey2011-07-10 13:35:272011-07-10 13:35:27Unproductive Talk Is Toxic