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Tiger Wood’s recently addressed the world to apologize for his marital infidelity. If you watched the apology, you could tell that it was not easy for him. He was clearly ill at ease, unsure of himself, nervous, and at times, upset. For someone who values his privacy, this was difficult. In terms of The Four Conversations, Continue reading Tiger’s Apology – A Complete Closure Conversation? Laurie and I traveled to New York in January to receive the Best Book in Management for 2009 Award from 800 CEO READ. We met most of the other award winning authors including Roger Nierenberg, author of Maestro: A Surprising Story about Leading by Listening; Chris Brogan and Julien Smith, authors of Trust Agents: Using Continue reading The Four Conversations Wins Award Credibility is essential to being an effective leader. One of the most powerful ways to build credibility is to own up to something that didn’t work and apologize for it. When Ed Koch was mayor of New York, he was concerned about the number of accidents resulting from bikers darting in and out of traffic. Determined Continue reading Want More Credibility? Own Up and Apologize The State of the Union address is an opportunity for the President of the United States to inform the Congress, and the American people, his assessment of the state of the union – good, bad, or ugly. It is an opportunity to acknowledge accomplishments, recognize people for their service and sacrifices, and, where appropriate, make Continue reading Obama’s State of the Union: More Closure Needed? |
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