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A former student of mine sent me the link to a great blog article posted by Fast Company entitled “2010: The Year of Saying ‘I Got It’ “. The focus of the article, written by Lynette Chiang, is how companies, as well as individuals, have gotten into the habit of not responding to inquiries – Continue reading No Response Leads to Resentment  I have been doing some research in preparation for a workshop on personal accountability a colleague and I are doing for MBA’s at the Fisher College. As I have been getting into it, I am beginning to notice more about what the absence of accountability sounds like when people talk. Consider the following example. The other Continue reading What the Absence of Accountability Sounds Like Women for Hire recently post an article (Your Conversational Pathway to Success) of ours on their blog. The article uses an example of a woman who is considering starting to work from home to illustrate the use of the four conversations. We had a good time working with them and are pleased they published the Continue reading Women for Hire Article Effective performance conversations depend on people keeping their agreements and doing what they said they would do. Encourage people to respect the idea that keeping agreements matters. Keeping agreements is the foundation for effective performance conversations. Every time we say Yes to a request, we have created an agreement with someone. It might be as Continue reading Be Zealous About Keeping Agreements |
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