“The Four Conversations: Daily Communication that Gets Results” was awarded Best Book in Management by 800 CEO READ. We are very pleased to win this award and will be traveling to New York to receive it on January 25.
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Don’t risk being held to account for things you don’t know about. Take the time to find out what people really expect you to do, and what they expect you to deliver. If they don’t tell you, ask. It’s part of getting and giving a good promise and is key to effective performance conversations. I Continue reading Good Promises Convert Expectations into Agreements |
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